• Your order is shipped from the UK.
• Cards are posted in a board-backed envelope to ensure they reach you in perfect condition. 
• I dispatch orders every weekday (excluding bank holidays).
• All UK orders are shipped by 1st class delivery as standard.
• Shipping upgrades, if available, can be found at check out.
• All International orders are shipped with a tracked service.

Please ensure your shipping address is correct, If you notice a mistake please contact me as soon as possible.  I am not responsible for delays or non-delivery due to an incorrect or incomplete address being supplied.

Please be aware of any postal strikes, disruptions and UK bank holidays - I cannot be held responsible for any delays.

MISSING PARCELS: Please notify me within 30 days of receipt.

COVID UPDATE 

The majority of orders are arriving within a day or two, but if a Royal Mail office is affected by absence levels, your order could take longer to arrive.
Royal Mail aim 1 working day delivery (from dispatch) but do not guarantee this and it is possible it may be a day or more late.

If you are waiting on your order and it has been more than 10 working days since you had your dispatch confirmation email then I'll happily look into this for you - otherwise I really appreciate your patience, and I am confident your order will arrive in the coming days.